Technical problems

Default solution folder, feel free to edit or delete it.

Having problems with using Picadilla Games? Check our tips!
Firstly: Clear cache in your browser! In some places your browser may have an old part of our game. Let’s try to refresh it! Follow these instruc...
Tue, 22 Mar, 2016 at 11:47 AM
Why didn't I receive Rubies?
Hi, Occasionally, your payment may be delayed for reasons independent of Picadilla. In some cases  Rubies will appear a few minutes after your pa...
Tue, 22 Mar, 2016 at 11:47 AM
How to find my ID?
Hi, If you found a bug or submitted a ticket for any other reason, we often need your ID to solve the problem. There are 2 ways to find it: 1. Open...
Mon, 13 Feb, 2017 at 2:15 PM
Problem with Flash Player?
Since Flash Player update ver. 26.0.0.151, some players experience problems with loading the game on multiple browsers. We have listed some of the working s...
Mon, 18 Sep, 2017 at 12:58 PM